Last Updated: 01.04.2025
Please read these Terms and Conditions carefully before using the website www.lilone.in ("Website") operated by Penta IT Services. These Terms, along with our Privacy Policy, constitute a legally binding agreement between you and Penta IT Services.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to any of these terms, please do not use the Website.
1. Applicable Law
This site is created and controlled by Penta IT Services, Mumbai, India. The laws of India shall apply, and courts in Mumbai shall have jurisdiction over all matters arising under these Terms.
2. Definitions
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"Agreement" refers to these Terms and Conditions and all associated policies.
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"Website"/"Site" refers to the online shopping platform at www.lilone.in.
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"Customer"/"Buyer" means any person placing an order or purchasing from the Website.
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"User"/"You" means any individual or entity using the services of the Website.
3. Eligibility
You represent that you are legally competent to enter into a binding contract as per Indian law. If you are under 18, you may use this Website only with parental or guardian supervision.
4. Term of Service
This Agreement remains in effect as long as you are using the services of this Website. Either party may terminate the agreement at any time. Penta IT Services reserves the right to suspend or terminate your access without notice.
5. Modification of Terms
We may update or modify these Terms without prior notice. Please review them regularly. Continued use of the Website constitutes acceptance of any updated Terms.
6. Registration
To use certain features, you must register and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials.
7. Electronic Communications
You consent to receive communications from us electronically via email or through the Website.
8. Formation of Contract
A contract is formed once we accept your order and communicate the same. All purchases are subject to these Terms.
9. Orders, Pricing, and Payment
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Full payment is required before product delivery unless otherwise agreed.
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You must provide valid payment details. We do not store or share card details except as required by law.
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Prices are subject to change without prior notice.
10. Title and Risk
Risk and ownership of products pass to you upon delivery.
11. Delivery
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Products are delivered to the designated address as per our Delivery Policy.
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Delivery timelines are estimates and not guaranteed.
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We may revise or discontinue products without notice.
12. Refund and Cancellation
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Items once sold cannot be returned or refunded unless stated otherwise.
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Cancellations before delivery will be refunded after deducting processing charges.
13. Acceptance of Products
If you find an issue with the product, notify us immediately on the day of delivery and confirm in writing within 2 days. Failing which, the product will be deemed accepted.
14. Limitation of Liability
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We are not liable for indirect, incidental, or consequential damages.
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Our total liability is limited to the amount you paid for the product or service.
15. Indemnity
You agree to indemnify and hold harmless Penta IT Services from any loss, damage, or liability arising from your use of the Website or breach of these Terms.
16. Privacy
Your personal information will be handled as described in our Privacy Policy.
17. Contact
For any concerns or inquiries regarding these Terms, please contact us at:
Email: lilone.gifts@gmail.com